Our intention is to provide you with enough information and advice to make sure your purchase is an informed one and that any purchases are suitable for their intended use
We provide an unconditional 100% materials guarantee on all our products for 12 months from the date of purchase
If our product does not meet your needs or is in any way defective we will replace the items, or refund your product costs
We cannot refund postal charges (except for missing or defective materials) and you should return any items to us in a suitable shipping container or the original packaging
We can only process any refunds due when the original materials are received by us
